Bridge the Gap Training and Assessment

SafeWork NSW Approved Training Programs

Health & Safety Representatives 5 day Training Program

Complete program is delivered in 5 days over a maximum period of six months (35hrs) Approved by SafeWork NSW The course is intended to assist HSRs understand how the WHS…

Health & Safety Representative 1 day Refresher Training Program

Complete program is delivered in 1 day. Approved by SafeWork NSW The course is intended to assist HSRs and deputy HSRs understand their roles and functions as to how the…

Work Health and Safety Programs

Health & Safety Committee Training

3 day program or each program can be purchased as a stand-alone) Health and Safety Committee training (3 day course) has been specifically designed and developed to skill up Health…

Client Incident Investigation Training

The purpose of the Client Incident Investigation workshop is to provide participants with the skills and knowledge to conduct a thorough and comprehensive incident investigation, this will allow the participants…

Safe Home Visiting

(Working Safely in Private Dwellings and “External” Locations) This interactive workshop has been developed to discuss and develop an understand of the delicate balance between various legislations obligations within a…

WHS Incident Investigation Training

The purpose of this Incident Investigation Training is to provide employers a systems approach to assist them to identify and control the underlaying or root cause of all incidents in…

WHS Risk Management

This Program can be customised to suit Frontline staff or Managers WHS Risk management is a key component of a successful safety management system, required to assess the risks associated…

Manual Handling Training

This interactive workshop has been developed to assist you to develop and implement a comprehensive manual handling system which is innovative, pro-active, and inclusive and which will assist you in…

Creating a Positive Safety Culture

The safety of all workers needs to be one of an organisation’s core values and it must be considered a major priority. The staff you work with or supervise need…

Infection Control Training

This interactive workshop provides you with fundamental knowledge and understanding of how to control the spread of infection in avariety of settings. As part of your risk management approach –…

Say “No” to Bullying and Harassment in the Workplace

Workplace bullying and harassment places your staff’s health, safety and well being at risk and may lead to psychological and/or physical injury and also contribute to other injuries occurring. Bullying…

Complaints Handling & Disputes Resolution

Organisation need to be committed to ensuring that any person or organisation using a service or affected by a services operations has the right to lodge a complaint or to…

Professional Development Programs

Feedback, Complaints and Resolutions

The Community Services (Complaints, Reviews & Monitoring) Act 1993 No2 (CS-CRAMA) applies to all government and non-government community services provided, funded, licensed or authorised by government services. Organisation need to…

Behaviour Support Training (Disability Sector)

This interactive workshop has been developed to assist managers and supervisors in providing their staff with the skills, knowledge and understanding to support clients with Behaviours of Concern. The training…

Understanding Difficult Behaviour in Dementia

This interactive workshop has been developed for workers to develop an understanding as to why difficult behaviours occur with a person that has been diagnosed with a dementia – type…

Psychosocial Leadership Training

Working in the Health and Community Service sector presents numerous and unique challenges regarding leadership style, resource management and work health safety risk management for all workers and the organisation.…

Duty of Care and Dignity of Risk

This interactive workshop has been developed for workers to develop an understanding of their Duty of Care and Dignity of Risk within their organisation and in the delivery of a…

Privacy & Confidentiality

A service provider is required to display good governance, management and quality processes when implementing privacy practices in how they collect, storing, using and disclosing personal and health information which…

Professional Boundaries & Workplace Etiquette

This interactive workshop has been developed for workers are explore their professional boundaries within the work place. To discuss with their peers the importance of establishing boundaries whilst providing a…

Medication Management

This interactive workshop has been developed for workers to understand their required duties to provide physical or verbal assistance to people who need to take or apply medication. The training…

Disability Awareness

You are working in disabilities. In the past that meant caring for people with disabilities. Today it means much more. You are supporting people to achieve their personal goals, as…

30+ years’ experience working within the health and community services sector

we are your specialist in professional development, safety advisors, trainers and consultants who will inspire, motivate and encourage your people to think, to act and be mindful in all that they do.

Our inter-active workshops include case studies and self-reflective practice which allows for each person to explore their personal attitudes, beliefs and behaviours. Our workshops are designed to encourage each person to be the best person they possibly can be.

Softskills Programs

Motivate Your Workers

Most of us work more effectively when we have something to work towards or an outcome that we approve of. As different things motivate different people, as Herzberg’s Theory suggests,…

Effective Conflict Resolution

Conflict in the workplace seems to be a way of life. Effective Conflict Resolution workshop will assist participants to embrace a positive approach to conflict resolution by focusing on the…

Support and Planning (Supervision) including; Work Performance

In any business supervisors are often the “jack of all trades.” They may need to address employee problems directly, including taking disciplinary action when necessary. They’re often involved in the…

Team Building, Teamwork & Time Management

Team building success is when your team can accomplish something much bigger and work more effectively than a group of the same individuals working on their own. You have a…

Building Resilience and Emotional Well-Being

Resilience is our ability to “bounce back” from stressful and challenging events in our lives – both professionally and personally. Working in the Health and Community Services sector, supporting clients…

Public Courses

We have no public course dates published currently - contact BTG for more information

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Online Programs - BTG e-learning Centre