BTG's Latest News - 26th June 2018

BTG remains committed to improving the work, health, safety and wellbeing of workers in all workplaces, particularly those who work in the Health and Community sector.

We are delighted to announce that to celebrate and commemorate Safe Work Australia and Safe Work NSW's safety month of October, we will be faciliating a number of FREE workshops in the Hunter, Central Coast and Port Stephens regions.

To enrol please click on our Public Course tab (to the right of our home page) to enrol directly on line.

There will be a maximum of 20 enrolments/workshop.  To ensure we are able to assist a number of providers, enrolments will be limited to 2 participants/organisation. 

Date                      Course

11th Sept 2018      Say "No" to Bullying and Harassment @ Raymond Terrace - Deb Wood

3rd   Oct 2018        Train the Trainer - WHS Incident Investigation @ Cardiff  - Deb Wood

8th   Oct 2018         Say  "No" to Bullying and Harassment @ Nelson Bay - Deb Wood

11th Oct 2018         Manual Handling @ Erina/Gosford - Rob Watson

17th Oct 2018         Resilience and Well-Being @ Cessnock - Deb Wood

19th Oct 2018         WHS Committee Training @ Erina/Gosford - Rob Watson

26th Oct 2018         Emotional Intelligence @ Nelson Bay - Deb Wood

If you have any questions, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or you can phone

Deb - 0432 024 810 or

Rob 0412050614


BTG's Latest News - 1st February 2018

Bridge the Gap Training and Consultancy is now 10 years old!! 

We're delighted to celebrate and commemorate our 10th anniversary year by offering a special number of promotions throughout 2018:

- Free workshops

- Free toolbox talks 

- Free e-Learning programs 

- Free Guest Speaker


Our free workshops will run for 3 hours and we are offering limited places to each organisation. 


Newcastle (Deb)

May 1st      Due Diligence for Officers

May 24th    Say "No" to Bullying and Harassment in the Workplace 

Oct 3rd       Train the Trainer WHS Incident Investigation training

Central Coast (Rob)

May 8th         WHS Induction

July 3rd         Working with Challenging Behaviours



To secure your place please email your details to: This email address is being protected from spambots. You need JavaScript enabled to view it.


FREE e-Learning Programs and toolbox talks coming soon!

We are pleased to offer a number of free e-Learning programs throughout 2018.  Each organisation will be limited a maximum of 25 enrolments.

Value $450.00

Details will be available soon.  Keep your eye on What's New.



Guest Speaker

Are you in need of a guest speaker at your next meeting?  if so, give Deb a call on 0432 024 810, to discuss how she maybe able to assist.  This is a free service.



BTG's Latest News - 12th December 2017

SAFE HOME VISITING APP - Available now in your APP store for $4.95.

BTG is very excited to announce that we are in the final stages of launching our new APP for Safe Home Visiting. The APP has been designed for workers who support people living in their own homes. It will be supported on Windows, Android and Apple mobile devices.

The APP’s design is easy to access via your mobile phone whilst on the job. The information on the APP provides you the risks associated with supporting a person/client living within their own home. The APP is designed to be updated in real time, and access the most up to date and best practice tips and advice which enhances workers’ safety. The APP also includes a tab for hazard identification and follow-up and is linked to digital maps.

Safe  Home Visiting APP's contents 

  1. Safe Home Visiting Information and Introduction

  • Outlines the importance of remaining risk mindful at all times and to value your own safety. Remember you are just as important as the client’s right to a support service.

   2. Your First Visit

  • Details the careful planning required for any first visit and the importance of adopting strong personal safety behaviours at all times.

   3. Prior to Entering the Home

  • Details specific risk protocols to adhere to and conducting 15 second risk assessments for all clients.

   4. Transporting Clients

  • Details all the risks associated with taking a client on a social outing including risks within the car, any manual handling and behavioural risks, and assessing the client’s health and well-being for the outing.

   5. Setting Boundaries

  • Details how you can maintain your professional boundaries and what to do when a client over shares with you. Also includes active listening tips you can embrace when conversing with clients.

   6. Behaviours of Concern

  • Details the risks of behaviours of concern, signs to look for and actions to take if the client’s behaviour escalates. Includes practical tips you can use on your own non-verbal body language and postures. 

   7. Support and Debriefing

  • Details how you will be supported in the event you have been exposed to client initiated incident. This includes formal debriefing supervision, information discussions with peers and the importance of looking after your own resilience. 

   8. Reporting a Hazard

  • Provide immediate access to your mobile’s camera, digital maps locater and memo to record details of the hazard, which can then be emailed to your manager or WHS unit. Easy access to your mobile torch is also available in this tab.

  9. Contact Us

  • Allows you to email us with any questions you may regarding the APP.


Working alone poses a number of risks to you. This APP is a wonderful WHS resource tool which provides you with the information to work confidently and safely with the people you support.  Keep your eye out for our launch date, coming  very soon.





BTG's Latest News - 1st November 2017


LIMITED VACANCIES now to secure your place.

Bridge the Gap Training and Consultancy are offering a FREE workshop in Preventing Psychological Injury in the Workplace.  This workshop will  help your organisation to develop a long-term strategy for a mentally healthy workplace and one which supports your staff using evidence-based mental health strategies and initiatives.


In October 2017, the NSW state government released the most comprehensive research ever conducted about mental health in NSW workplaces. Minister for Better Regulation Matt Kean said “These findings show nearly half of the businesses have no measures in place that specifically address mental health in the workplace. That’s quite a staggering statistic when you consider that one third of our adult life is spent at work and that work can therefore have a significant impact on our mental health.”


Mr Kean said a Return on Investment (ROI) Analysis of workplace mental health initiatives found strong, positive outcomes for NSW businesses. “This research demonstrates that businesses which invest in workplace health promotions can get a return of more than $4 for every $1 invested from reduced absenteeism and better productivity,” he said. “So there’s a real opportunity for businesses to introduce valuable mental health programs in their workplaces while having a considerable impact on their business’s bottom line.”


Mental illness does not discriminate, and that is why prevention and early intervention strategies are key to improving the mental health of workers right across NSW.  Adopting an integrated approach looks at preventing work-related mental health stress while at the same time promoting positive practices to identify mental health issues early.  It is both predictive and proactive all the while supporting a preventative approach.


Preventing Psychological Injuries Workshop


Date:             Wednesday, 13th December 2017

Time:             10:00am  - 1:00pm

Address:       Newcastle Marina


If you would like to secure a place please book directly with Deb by emailing: This email address is being protected from spambots. You need JavaScript enabled to view it.



If you have any questions please give Deb a call on her mobile 0432 024 810.






BTG is delighted to announce that we have a variety of training courses listed in our Public Courses tab on our website which may be of interest to you. These courses are ideal to refresh or update your skills and ensure your professional development is current and on trend.

There have been significant changes made to NSW Work Health Safety and Workers’ Compensation legislation since 2012; these courses will bring you up to date on the legislative changes and how you can use these changes to improve your Safety Management System to enhance the overall safety culture within your organisation.

To enrol yourself or team members please access our Public Course tab. Full details of each public course’s purpose, objectives, learning outcomes, target group, venues and learning outcomes can all be located there.

If you need any additional information please call our friendly facilitator Deb (m 0432 024 810) or Rob (m 0412 050 614) for assistance. We’re here to help.

Public Courses on offer from now to November include:

  • Introduction to Return to Work Coordination (2 days duration) SIRA Approved 24th - 25th August 2017 and 8th - 9th November 2017 at Honeysuckle  - cost $550.00/person

  • Return to Work Coordinator Refresher (3.5 hours) 31st August 2017 and 14th September 2017 $120.00/person

  • WHS Incident Investigation (6 hours) 6th September 2017 $150.00/person

  • Emotional Intelligence (3.5 hours) 13th September 2017 $90.00/person

  • Health & Safety Representatives (5-day training Course – 35hrs)

    SafeWork NSW approved $575.00/person (PLUS GST)


    Day 1 – 14th September 2017

    Day 2 – 21st September 2017

    Day 3 – 28th September 2017

    Day 4 – 5th October 2017

    Day 5 – 12th October 2017


  • Health & Safety Committee Training (3hr session) 26th October 2017

    $90.00/person (PLUS GST)

  • Resilience and Well-Being (3.5 hours) 26th October 2017 $90.00/person

  • Health & Safety Representatives (1-day Refresher Training Course) SafeWork NSW approved       1st November 2017 $190.00/person (PLUS GST)

  • WHS Risk Management (3hrs) 22nd November 2017. $90.00/person (PLUS GST)




BTG's LATEST NEWS - July 3, 2017

The State Insurance Regulatory Authority (SIRA) Guidelines for Workplace Return to Work Programs Gazetted 31st May 2017.

SIRA announced the draft Guidelines for Workplace Return to Work Programs come into effect on 31st May 2017 and replace the guidelines from 2010.  The updated Guidelines for workplace return to work programs can be found on SIRA’s website:

SIRA advises all employers should update their return to work program to ensure it complies with these guidelines at the next scheduled review. All return to work programs must comply with these guidelines by 31st May 2019, however in the interim must meet the requirements of the 2010 guidelines.

One significant change in the Guidelines is that SIRA will no longer endorse their accredited training course to gain a position to work as a Return to Work Coordinator. 


SIRA have advised that there will be a transition period to allow scheduled training courses to be completed. As such, Bridge the Gap Training is facilitating the SIRA accredited 2 day Introduction to Return to Work Coordination course on 24th and 25th August 2017 at Honeysuckle, Newcastle. 

If you are interested, please register on line to secure your place. If you have any questions please call our facilitator, Deborah Wood, direct on her mobile 0432 024 810.


The purpose of learning is growth, and as our minds continue to grow, we continue to learn.

Client Login

Login using your email or user name and private password