A service provider is required to display good governance, management and quality processes when implementing privacy practices in how they collect, storing, using and disclosing personal and health information which are regulated by the Privacy and Personal Information Protection Act (Privacy Act) and the Health Records and Information Privacy Act 2002 (Health Privacy Act).

These laws have privacy principles that tell us:

  • what information we can collect and how we collect it
  • how we store and protect personal and health information
  • how you can find out what information we hold and correct it if it is wrong
  • how we can use and disclose your information including special protection for health and other sensitive information and
  • how you can complain about breaches of your privacy.

LEARNING OUTCOMES

Participants on successful completion of this program will:

  1. develop an understanding of the importance of privacy and the need to protect personal information;
  2. key requirements under the Australian Privacy Principles and how they apply in practice;
  3. areas of risk in day-to-day work functions; and
  4. what should be captured within a client’s confidentiality policy.

ENSURE LEARNING OUTCOMES ARE ACHIEVABLE WE WILL:

  • Assess participant’s knowledge on learning outcomes prior to completion of the course to ensure they are achieved; and
  • Complete small group activities

FACILITATOR

Robert has experience in community programs, risk management, injury management and has incorporated his extensive skills into this program which will further strengthen the learning outcomes for all participants. Rob is also an approved training provider by SafeWork NSW and a qualified assessor and trainer.

TARGET GROUP
All Workers

PROGRAM DETAILS
This is a 3-hour session
We can travel and facilitate at your preferred location.

We do travel outside Hunter & Central Coast area so please contact BTG to discuss.....

Please contact BTG to make a booking (02) 4367 0071 or 0412 050 614

Course Details   |   Online Enquiry

October 01, 2019

When is the last time you “caught” one of your workers doing something right and let them know that you noticed?

October 01, 2019

Value your staff,

Value your safety.

October 01, 2019

The purpose of learning is growth, and as our minds continue to grow, we continue to learn.

October 01, 2019

“The most important thing in communication is hearing what isn’t said.”  

- Peter F. Drucker

October 01, 2019

Safety is not about numbers.
It's about people.”

October 01, 2019

Safety culture
requires a
team approach

October 01, 2019

“People often say that motivation doesn’t last.  Well neither does bathing – that’s why we recommend it daily.”

- Zig Ziglar

October 01, 2019

Never be bullied into silence. Never allow yourself to be made a victim. Accept no one's definition of your life; define yourself.

- Randy Harrison

October 01, 2019

Management is doing things right; leadership is doing the right things.”  

- Peter F. Drucker

October 01, 2019

“Like a fence, boundaries require maintenance. Some people crawl on our boundaries like ivy”.

Adapted from Katherine, A. Boundaries, where you end and I begin. (1991). Simon & Schuster, NY.

October 01, 2019

Everyone experiences conflictit’s how you deal with it that matters.

October 01, 2019

“Be a Risk Thinker and keep yourself safe”

October 01, 2019

 Motivation is not about lighting a fire under a person – it is about lighting a fire within.