This interactive workshop has been developed for workers are explore their professional boundaries within the work place. To discuss with their peers the importance of establishing boundaries whilst providing a service and meeting clients’ needs. Problem solving techniques will be shown in working towards resolving problems and not crossing the professional boundaries.
Work etiquette is a code that governs the expectations of social behaviour in a workplace. This code is put in place to “respect and protect time, people, and processes.” Professional etiquette is an unwritten code of conduct regarding the interactions among the members in a business setting. When proper professional etiquette is used, all involved are able to feel more comfortable, and things tend to flow more smoothly.
Participants on successful completion of this workshop will:
- explore the importance of professional boundaries;
- discuss the professional relationship between a service provider and a client;
- analyse the importance to maintain professional boundaries in a person’s home and community work; and
- develop an understanding of workplace etiquettes.
Group activities will be conducted to give you the opportunity to explore your professional boundaries & workplace etiquette through examples, self-assessments, questionnaire and case studies.
TARGET GROUP: All Workers
FACILITATOR: Robert has experience in community programs, risk management, injury management and has incorporated his extensive skills into this program which will further strengthen the learning outcomes for all participants. Rob is also an approved training provider by SafeWork NSW and a qualified assessor and trainer.
We do travel outside Hunter & Central Coast area so please contact BTG to discuss.....